Water systems have to be maintained to run properly.  We help you do that.  There are so many important parts to a water system and if they are not maintained correctly it can break down without you even knowing it.  People say to us all the time, "I put salt in it all the time."  That doesn't mean it is working.  If the injector is blocked with build up the system will still regenerate and use salt like clock work but none of that salt is getting to the media inside the tank to clean it, all the salt is going right down the drain.  Your system continues to build up impurities and it finally just stops working.  This can take years but you've been wasting so much money on salt and your machine hasn't been giving you the soft water you used to have.  Make sure you are protected, let us maintain your system and get the best results!